Frequently Asked Questions
What is included in a Canine Luxe Club hotel welcome bag?
Each bag contains a carefully curated selection of luxury items: an artisan treat, a premium grooming product, an elegant toy, and a personalised welcome note for the dog. All items are selected with both quality and design in mind — with optional upgrades available to suit your hotel’s aesthetic and preferences.
Can we customise the welcome bags for our hotel?
Absolutely. We offer co-branded packaging, personalised notes, and the option to tailor product selections based on your guest profile, seasonal themes, or in-room design. We work closely with each hotel to ensure the experience feels bespoke and on-brand.
Is there a minimum order quantity?
We typically work with a minimum of 25 units per order. However, we’re happy to discuss your hotel’s needs and create a solution that aligns with your size and service volume.
Do you deliver directly to the hotel?
Yes. We manage all logistics, from packing to delivery, to ensure your welcome bags arrive on time and in perfect condition. We offer flexible delivery scheduling to fit your operational needs.
Can the contents be adapted for different dog sizes or dietary needs?
Yes. We can tailor treats for specific sizes or provide hypoallergenic options where needed. If guests provide pet information in advance, we can even prepare personalised versions.
Are your products sustainable?
Sustainability is a priority for us. All packaging is eco-conscious, and we partner with suppliers who share our commitment to ethical sourcing and responsible materials.
Can guests take the bag home?
Of course — and we encourage it. Every Canine Luxe Club bag is designed to be a keepsake. It extends the luxury experience beyond the stay and leaves a lasting impression.
How do we get started?
Simply contact us at sales@canineluxeclub.com to request a brochure, arrange a sample delivery, or discuss your custom requirements. We’ll guide you through every step.
